Return and Refund Policy

Quick Shop sells digital products and gift cards that are delivered electronically immediately after payment. Because a digital code cannot be returned once delivered, all sales are final and non-refundable, except in the cases listed below.

No returns and no refunds

Once a valid code has been delivered to your email, we do not accept returns or exchanges and we do not issue refunds. This applies, for example, if you:

- entered a wrong email address when completing your order;

- bought the wrong value or the wrong region (for example, a card for an account in a different country);

- changed your mind after the code was delivered;

- shared the code with someone else.

Exceptions

We replace the code or refund the amount only in the following cases:

- You did not receive any code after payment was confirmed;

- The delivered code is invalid, or was already used before you redeemed it;

- You received a different product from the one you ordered.

How to report a problem

Contact us within one day (24 hours) of purchase at [email protected] with your order number and a brief description of the problem (a screenshot of the error also helps us). Do not use the code again before contacting us. We aim to reply within 24 hours. Reports submitted more than 24 hours after purchase may not be accepted.

Quick Shop is owned by Bader Nahar Al-Ruwaili (Freelance Certificate No. FL-114475262), Dhahran, Saudi Arabia.